I was talking to a potential client who was having issues with their VOIP phone system. There seemed to be confusion on whether the data for the phone system was backed up. The client wanted to expand their network but needed confirmation from their IT people who were having trouble confirming the information. There should be no “confusion” or question. Testing your data backups More »
One of the services that we provide our clients under a Managed Services Plan (MSP) is remote monitoring of components in their system. The reason our clients choose to be on a MSP is to keep the computer system running efficiently at all times. This is achieved by defined periods of maintenance and by detecting problems before they create downtime. One way we keep a More »
No this is not an ad for a new video game but it would be a great movie title! I want to highlight our process of deleting data permanently off storage devices. Why should you care? Data on storage devices can be recovered even if deleted. The normal delete process does not actually remove any data, just the pointer to the data*, as a result, More »
Recently, we have seen a number of text messages come across our mobile phones that, if opened, can create problems for you. Example #1 “Hi, it’s Fido: You’ve been refunded 10.15$ due to an overcharge on your last bill. Click here to claim your funds: interafund.info/interac/” Notice that the $ sign is behind the dollar amount instead of in front. Example #2: “A purchase has More »
Widespread microprocessor flaws called Meltdown and Spectre have been recently identified. These vulnerabilities are related to the architecture of the processor ship installed in your computer. These vulnerabilities allow hackers to potentially “observe” passwords and other sensitive personal data on computers It was discovered by Google several months ago. This affects owners of both Windows PCs and Apple Mac computers built with Intel, ARM and More »
Experian Site Can Give Anyone Your Credit Freeze PIN Renowned security expert Brian Krebs recently discovered that credit bureau company Experian makes it easier than you think for someone to request the (PIN) needed to unlock a consumer credit file that was previously frozen, compromising important consumer data. Krebs shows how this is done, recommends putting a freeze on your credit files, and talks More »
Former Scam Artist Has a Warning for Today’s Consumers Frank Abagnale Jr., whose life as a scam artist was featured in the movie ‘Catch Me if you Can’, is now a top cybersecurity expert who has worked with the FBI for over 40 years. Read this interesting interview from the Wall Street Journal to learn more about Abagnale’s life, and how he thinks consumers More »
Prepare Your Business for the AI Future Margaret Harris, a director of content strategy at Oracle, recent wrote in Forbes that it’s vital for businesses to properly prepare for the new AI future. Companies can move forward with AI without putting too much time and money into faulty projects. Learn several recommendations from Oracle experts on how to move forward with this emerging technology. More »
Handling curve balls and implementing change is difficult for any business. While there’s no silver bullet, leadership expert Susan Fowler believes that transforming your staff into proactive self-leaders can help you meet this challenge. Fowler says that proactive self-leadership skills are teachable, details the benefits of doing so, and gives 3 ways you can begin teaching people these vital skills. Click here to read more. More »